Revolutionary CX redesign for their web app that provides webinar hosts and attendees with a frictionless webinar experience. Worked closely with Product Manager and Lead Developer to collaborate on key features while working within the limitations of the existing platform.
People love it because it’s now incredibly easy to host and attend webinars.
The client loves it because it elevates their brand with a polished customer experience.
To redesign a whole new way for people to host large-group webinars.