My Favorite UX/UI/CX Books
Here you’ll find some of my favorite books — all centered around creating a better CX for websites and apps.
Be Our Guest: Perfecting the Art of Customer Service
Disney Institute | Get It
The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods
Michael Lewrick | Get It
Good to Great: Why Some Companies Make the Leap and Others Don’t
Jim Collins | Get It
The Design of Everyday Things
Don Norman | Get It
Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word
Torrey Podmajersky | Get It
Start with Why: How Great Leaders Inspire Everyone to Take Action
Simon Sinek | Get It
Just Enough Research
Erika Hall | Get It
X: The Experience When Business Meets Design: The Experience When Business Meets Design
Brian Solis | Get It
Being focused on designing apps for many years, I serve brands with big ideas who are passionate about impacting people for good.
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