7 Attributes Of My Ideal Client
There are a lot of things that make an ideal client for me, but here are the Top 7 that I hope resonate the...
Read MoreWhat is CX and how does it impact us?
Let’s learn about what CX is and how it helps improve the experience your customers have. So, what is CX exactly? Being a CX...
Read MoreSpotting CX Friction
Have you ever been overwhelmed by too many options on a restaurant menu? I know I have. It may not have any bearing on the...
Read MoreCX vs UX - what's the difference?
With the lines between CX and UX so blurred, let’s take a look at how these can be distinguished better. How do you differentiate...
Read MoreWhat Is Behavior Analytics
Let’s dive into behavioral analytics and how it can impact our CX decisions First, what even is behavioral analytics? Behavioral analytics is a way...
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