Suggested Reading
My Latest Articles
Here you'll find some of the latest articles I've published about UX, UI, design, and CX.

How to design a product with MVP in mind
1.7k views
2min

My 2021 Retrospective
1.2k views
3min

6 benefits of hiring a UX/UI designer for your next app
5.9k views
2.1min

How to audit your digital customer experience (CX)
4.5k views
4.1min

The importance of CX-driven customer personas
1.8k views
1.7min

How to create a customer journey map for your digital CX
5.7k views
7.5min

(Video) How to create a customer experience that converts
5.1k views
4.2min

Interview with Tim Haskins
3.6k views
4min

6 attributes of my ideal client
3.5k views
2.2min

Q&A about working together
1.4k views
4.1min

What is CX and how does it impact us?
5.1k views
3.25min

Spotting CX friction before your customers do
3.7k views
1.5min

CX vs UX – What’s the difference?
4.5k views
2.5min

What is behavior analytics?
3.5k views
2min

My brain injury journey
1.1k views
3.1min

My Favorite UX/UI/CX Books
2.4k views
1.1min

Careers: Product Designer (Remote, Freelance)
3.4k views
2min
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